Shipping & Delivery
SHIPPING & DELIVERY POLICY
Last updated April 06, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms:
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
There are two options at checkout, Delivery or Pick Up. Choose the option suitable for you at checkout. Pick up is from Lavarna Road, Terenure Dublin.
Pick up is available for all products and orders can be collected Monday - Friday 10am-5pm. An email confirmation will be sent with a contact number when you order is ready for collection (usually the next business day). Please text us and let us know when you are collecting so we can leave out for contactless collection and give you futher details regarding collection.
We offer free delivery over €75, orders under €75 have a standard shipping rate of €6.90. All orders are usually sent out the next businesss day (This may vary at busier periods).
All orders are shipped via courier with tracking.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is packed and ready you will receive an email with the courier tracking number.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us (if you do not see an email, please check your junk folder) which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 4-5 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://kcdresses.com/pages/deliveries-returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: